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Filed under: Car Buying , Etc. , Government/Legal If you believe the Johnston family, owners of Wildcat Mitsubishi in Tucson and Ideal Automotive in Sierra Vista, Arizona, they have a little communication and paperwork problem. If you believe the soldiers at the Army base in Fort Huachuca, the Better Business Bureau, the Arizona Department of Financial Institutions, the Arizona Transportation Department, the police department, and at least one civilian customer, the Johnstons have a much larger number of far more serious problems. The Army base has banned personnel from patronizing the dealerships, alleging its soldiers have been abused. Soldier James Tuman traded in an SUV and a motorcycle and got financing from Ideal Automotive to buy a used car. When he tried to return the car because of mechanical issues, the Johnston's wouldn't give him his money back, instead saying he could buy another car on the lot. When he threatened to complain, they said they'd declare the car repossessed...
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Filed under: Car Buying , Etc. , Mercury A paucity of hot product, and an unintentional buyer boycott has claimed the last Mercury-only dealership. Dealerships trading singularly in Mercury products were always few and far between; the brand was usually paired with Lincoln, but Community Motor Company in Canonsburg, PA has sold only new Mercurys for 57 years. The small family run dealership will continue to sell used vehicles, which have seen the franchise through even as yearly sales of new Mercurys have dropped to one third of their 1989 high point of 300 cars. The only salesperson, Joe Mastrangioli Jr., didn't feel any pressure from the Blue Oval to hang it up, but Ford does need to trim its retail network. Elevated age, health concerns, as well as a tough sales climate have made it feel like the right time for Community Motor to bow out. Mercury appears to be gasping for breath like a porgy washed ashore. They are nice enough cars; the Milan is handsome and nicely trimmed, the Sable...
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